Manes family to seek $1.75M

Thursday, Feb 12, 2009 - 09:35:15 am CST

The Associated Press

LINCOLN - Medical negligence at the Beatrice State Developmental Center led to the death last month of an 18-year-old with mental disabilities, the woman’s family says.

David Manes says that his daughter died after at least 10 missteps by staff, and Manes blames the center’s management, according to a copy of the claim obtained Wednesday by The Associated Press. Lincoln attorney Jefferson Downing planned to file the claim against the state on today.

Manes is seeking $1.75 million for his daughter’s suffering and the pain her death caused.

“We’re really adamant that everybody understands that the administrative staff there at the time Olivia was there needs to be held responsible for the actions that led to her death,” David Manes said on Wednesday. “They did not follow federal mandates.”

A spokeswoman with the state Department of Health and Human Services declined to comment on Wednesday. But state officials acknowledged in a report issued last week that Manes’ seizure was mishandled.

Olivia Manes died early on Jan. 16, about three hours after she began having a seizure. Manes and his wife Tina Manes say the death may have been prevented had she not been taken off of seizure medication that she had been taking for nearly a decade or if more trained medical staff had been present that night.

“The biggest thing I want to know is, why did they take away Olivia’s meds?” Tina Manes said.

This claim is the latest in a string of problems for the center. The state is expected to lose $29 million in annual, federal funding to run the center, and it could take two years to regain federal certification.

David Manes’ claim is largely based on the state’s own investigation into the care his daughter received before being transferred to a Beatrice hospital and dying. The state investigation revealed a bumbling response to his daughter’s seizure and led the state’s chief medical officer to declare last week that the center was too dangerous for “medically fragile” residents, 45 of whom have been transferred to hospitals.

Olivia Manes’ death came seven months after the state promised, in a settlement with the U.S. Department of Justice, to provide better care to residents of the center. The settlement was reached after Department of Justice investigators uncovered about 200 cases of alleged neglect and abuse at the center from late 2006 to late 2007 and said the center had a “cultural undercurrent that betrays human decency at the most fundamental levels.”

The State Claims Board is the first stop for residents seeking compensation from the state for allegedly causing injury, death and other civil wrongs covered by tort law. Rejection of the claim related to Olivia Manes’ death, or inaction on the claim, would clear the way for a lawsuit to be filed in district court.

Olivia Manes was mentally retarded, had the mental capacity of a 6-year-old, and lived at the center since 1997, where she was visited at least once a week by her parents. Her parents praise staff of the center, saying they treated her like loving parents. They instead blame bad management for problems at the center.

David Manes says in the claim that the seizures that used to strike his daughter daily stopped in 1999 after she began taking Klonopin. For unknown reasons, the claim says, staff at BSDC stopped giving her the medication on Jan. 12 without consulting her parents.

That medication change is the first in a series of errors outlined in the claim:

n After Olivia Manes’ seizure began at about 11:30 p.m. on Jan. 15, staff waited about 15 minutes before calling for a nurse.

n The nurse erroneously recorded that Manes has taken Lorazepam, not Klonopin, until Jan. 12. The nurse gave Manes Lorazepam. But when trying to administer the medicine, the nurse broke off a needle in Manes’ leg, resulting in a 3 minute to 5 minute wait before the medicine was properly administered.

n The nurse told staff to wait 30 minutes, per doctor’s orders, to see if the medication worked. But the nurse left the medically untrained staff with no other instructions. Manes’ vital signs were not monitored.

n Staff told the nurse that the medicine wasn’t working, so Manes was given another shot of medicine and staff was again left without instructions on how to care for her. It was about 1 a.m. on Jan. 16, roughly 1 1/2 hours after the seizure began.

n Twelve minutes later, staff called the switchboard to report Manes had stopped breathing but no one called an ambulance. Staff started CPR on Manes. A nurse noted that Manes had turned brown, fluid was coming out of her mouth and she was not breathing. Despite the skin feeling warm, no vital signs were taken.

n A nurse discovered an ambulance hadn’t been called, so one was called at about 1:18 a.m. Staff used a defibrillator on Manes three times, but the defibrillator stopped working on the fourth attempt. An ambulance picked Manes up at 1:29 a.m. and she was taken to a Beatrice hospital, where she was found to have pneumonia and a fever of 106 degrees. She died at 2:20 a.m.

The state’s investigatory report shows that not all staff were trained to handle seizures even though 17 of the 18 residents in the unit where Manes lived had a history of them.

The report also says not all staff were aware of the facility’s procedures on handling an emergency.

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tippytoes
Feb 12, 2009 10:29 AM
I really feel for the family-my heart goes out to them all..... Worse I feel terrible for their daughter Olivia who spent 13 years in that place--which made her 5 years old when they placed her there.
Do Y'all Want A Ham?
Feb 12, 2009 12:42 PM
I took care of Olivia from 2003 - 2007. The thing about the seizure meds is that we were required to eventually get anyone on them off because the Feds declared them chemical restraints due to their side effects. We also were trained that you get a nurse after 10 minutes of continuous seizure activity, we are trained how to handle emergency situations, anyone working that unit was trained how to handle seizures, but we are incapable of monitoring certain vital signs (specifically oxygen levels) as that was "outside our scope of duties" or some nonsense. On third shift there is maybe 1 nurse for the entire campus (saves money). Switchboard on third shift is the night security guard, and to be honest most of the ones I dealt with were pretty lazy. One nearly got me fired because he refused to forward my call to a manager so I could file an incident report. Also, unless David and Tina suddenly started visiting Olivia more frequently they never came to visit more than once a month. Maybe the newspapers should check in on some of these things with people that actually know how things are done before they go reporting things without context.
Don.Wilson
Feb 13, 2009 3:05 PM
From what I've been told there is a night Switchboard Operator AND a Security Guard - the Security Guard does NOT do double duty on third shift -if they did then how could they respond to emergencies, patrol the grounds, etc. if they were tied down to the switchboard?

The Security Guards may look like they have an easy job but much like that of a polic officer, etc. I'm sure they earn their money, we just don't see all they do, we just see them when they are driving around patroling, etc..

There's soooo much misinformation being passed around, let's make sure we're not adding to it!
Do Y'all Want A Ham?
Feb 14, 2009 1:58 PM
If there is a switchboard operator on third shift that is a new thing. When I worked at BSDC the third shift patrolman also operated the switchboard because there was more cost effective. You say that there is so much misinformation, but I'm telling you my firsthand experience from working out there for nearly four years.
gager
Feb 16, 2009 7:37 AM
There has been a third shift switchboard operator for the 7 years I've been there.
Don.Wilson
Feb 16, 2009 10:31 AM
One of my best friends is a current employee and has been there 20+ years and they said that they have always had a Security Guard and Switchboard Operator on all shifts. At no time in the past have they not.

Another friend of mine was a third shifter until a couple years ago and she said the very same thing.

The switchboard operators do other duties in addition to switchboard, they do word processing and stuff so if you call on third shift they may not answer on the first ring, but they are there.

The guards also do other things - they deliver packages and stuff.

Security does occasionally cover for the switchboard operator so they can take a bathroom break, etc. so if you call on third shift they may occasionally answer, but that's it.

Again, we need to try and keep the information presented accurate. Just because you called the switchboard on third shift a couple times and got a security guard doesn't mean they are covering it 100%, it just means the switchboard operator was probably using the restroom or grabbing a sandwich from the machine in the breakroom down the hall.
Do Y'all Want A Ham?
Feb 17, 2009 11:52 AM
That's news to me. Every night that I worked third shift I always got the patrolman when I called switchboard.
beatricenebr
Feb 17, 2009 8:46 PM
Patrol has always covered the break and meal times for the switchboard. There has always been a switchboard on duty as patrol also has other duties. I was there for 25 years and both positions had to be staffed 24/7
southern mom
Feb 18, 2009 2:13 PM
Ham -
There is such a thing as advocating for your patient. If the feds want to get everyone off anti-seizure meds, the staff (not the aides, but the nurses and doctors) need to lobby for any patient who legitimately needs it. That may have actually been failure #1.

However, as you said, "we are incapable of monitoring certain vital signs," then you certainly should not have been left in charge of a patient in the midst of a seizure for a second. You seriously expect me to believe that you wait 10 minutes before getting a nurse when someone seizes? I was a trained nurses' aide too, years ago, and there's no way I would stand by and watch for 10 minutes. I certainly wouldn't want it to happen to me.

I certainly think it would be bad for Beatrice and all the employees if BSDC was gone, but these stories coming out (daily now!) of improper management is enough to curl your hair. I think the decisionto move the medically fragile was the right one.
citizen2
Feb 18, 2009 3:54 PM
BSDC has done the best that can be done with what is available to them. It has been well known for years that more medical staff was needed, not just on 1st shift but around the clock and yet the Gov. did not send additional nursing staff to BSDC. He is now taking advantage of a very BAD situation. As for the family, well, you have known additional nursing was needed,you are well aware that BSDC management is not RESPONSIBLE for the lack of staffing, the GOV. is. Even after your daughters death, on TV, your wife stated that BSDC should stay open. By filing a lawsuit against BSDC and not just the Gov. you are causing undue harm to the people you obviously thought capable of taking care of her.
Story Photo
Photo by The Associated Press
David Manes, center, and his wife, Tina, of Steinauer, discuss with their attorney, Jeff Downing of Lincoln, filing a claim against the State of Nebraska for damages resulting in the death of their daughter Olivia.
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